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Please note - due to COVID19 there will be no services until home visits can be resumed
Director Leah Ross has worked in senior management and executive roles in the disability sector for many years, most recently at Connect GV in Shepparton and as CEO of DPMC Inc. in Alexandra. More recently Leah has been assisting the community to access the NDIS via Family Care in Shepparton. Leah is a local Fairley fellow, a Paul Harris fellowship award recipient, and past Assistant Governor of our regional Rotary.
Owner Gordon Ross is a registered psychologist with the Psychology Board of Australia having worked in disability services in Executive roles since 1985 and more recently the Director of Community Care at Goulburn Valley Health in Shepparton for 15 years including Early Childhood Intervention Services and setting up the Community Interlink consortium model across Aged & Disability Services. Gordon was awarded the Telecom Australia Day Award for Psychology Services setting up free enuresis clinics for communities.
Our experience enables us to offer effective , individualized, support. We have a passion for locally governed health and community services.
Our focus is to help families in the areas of behaviour management, early childhood therapies, parenting techniques, enuresis (bed-wetting) NDIS supports, and general psychological well-being
Our goal is to help you grow via your own unique competencies. Success Nourishes Hope is the Ross clan motto.Yes....your strengths!
Gordon has worked in Early Childhood and Disability for over 30 years and is a highly trained behavioural psychologist and can support in assessment and support plans around basic to complex behaviour change
Organizational planning and review
It is a new world out there! How is your organization going to progress and support your communities in the world of entitled-based care (e.g. NDIS, chronic health/self support programs, Home Care). The majority of health care now occurs in the home where the community member is the driver and customer. Will you survive? Does it matter? Use our experienced team to review your community needs and your own organizational response.
Staff Training in Behaviour Management and Support
One or 2 day workshops covering Anger & Violence, methods, tools to deal with individuals who hurt themselves, case studies and discussion, developing individual or agency plans, restrictive practices and processes
Behaviour support is about creating individualised strategies for people with disability that are responsive to the person’s needs, in a way that reduces the occurrence and impact of behaviours of concern and minimises the use of restrictive practices.
Under the NDIS Commission, behaviour support focuses on person-centred interventions to address the underlying causes of behaviours of concern or challenging behaviours, while safeguarding the dignity and quality of life of people with disability who require specialist behaviour support.
Therapy Supports (over 7 years of age)
Ongoing funding for therapy is subject to a detailed support plan that is designed to deliver progress or change for the participant. Providers develop this plan with the participant and it should clearly state the expected therapy outcomes and demonstrate a link to the participant’s goals, objectives and aspirations.
Maintenance Therapy (over 7 years of age)
Where a skilled therapist is involved in establishing a therapy program for a participant, funding can include the development of a plan and training for a therapy assistant, informal or funded carers, as part of usual care. Building capacity with family and carers to undertake therapy or exercises under the supervision of a skilled therapist can deliver ongoing benefit to NDIS participants
Early Childhood Intervention Supports (under 7 years)
Early Childhood Intervention (ECI) provides specialised support and services for infants and young children with development delay and/or disability and their family/carers, to work towards increased functional independence and social participation. Children learn best in everyday situations with familiar people and ECI builds on opportunities for learning and development in the activities and daily routines of their everyday life.
This category includes supports provided in small groups or to individually to children and their family/carers. An ECI provider will usually offer supports via the key worker model, where the key worker has expertise in child development, learning and wellbeing more generally as well as professional qualifications, including special/early childhood education, speech pathology, occupational therapy, psychology, social work and physiotherapy. Following best practice, a key worker should take a lead role in ensuring that the professionals work in collaboration with the family/carer to provide a ‘team around the child’. Supports under this category can also be provided by an allied health assistant working under the supervision of a suitably qualified allied health professional and/or any other combination of ECI supports.
Participants under 7 years will have budgets built by Early Childhood (EC) Partners to reflect the child and family individual needs, applying the reasonable and necessary criteria as per the Early Childhood Early Intervention (ECEI) approach. Budgets will allow flexibility in service delivery by ECI providers (under the key worker model) to reflect the changing needs of the participant.
The provision of supports under ‘capacity building supports for early childhood’ are expected to deliver outcomes for the child that will enable them to participate meaningfully in everyday life. Each child’s NDIS plan will focus on functional, participation-based goals and will be reviewed by the EC partner at regular intervals.
Acknowledgement of Art Work by Ross A Morgan
Northern and North East Vic & NSW
You can pay for your services easily via Paypal
Any information collected by Ross Psychology is obtained with your consent, as part of the assessment, diagnosis and treatment of yourself/your child or adolescent. This information is only seen by the treating Psychologist, and is retained in order to document what happens during sessions as part of the therapy process. Personal information, such as your name, address, Medicare and health insurance details are used for the purpose of addressing accounts, processing payments and contacting you as needed regarding you/your child or adolescents' assessment/therapy.
Client files and personal details are held on a secure server or in secure files which is only accessible to authorised employees. Ross Psychology takes reasonable steps to protect your information from unauthorised access, improper use, alternating and unlawful or accidental destruction.
Confidentiality and Disclosing Information
Ross Psychology adheres to the confidentiality requirements as part of the APS Code of Ethics and the Privacy Amendment (Private Sector) Act 2000. Information regarding yourself or your child/adolescent will remain confidential and secure; except in the case where:
Request for access to client information
At any stage, clients may request access to information about them that is kept on file. The Psychologist may discuss the contents with them and/or give them a copy of this information. All requests by clients for access to information held about them should be lodged with the treating Psychologist; and will be responded to within 14 days and an appointment made if necessary for clarification purposes. An administration charge may be applicable as per the fees set out by the APS. The request may be required in writing.
If you have any concerns regarding the management of your personal information or confidentiality, please do not hesitate to raise these with your treating Psychologist or our Director.
The information contained on this website is general information regarding psychological disorders, assessments, and intervention. This information is not intended as advice or as a primary source of identifying mental health or behavioural difficulties. Professional advice from a GP or Registered Psychologist is strongly recommended. In a crisis situation, please contact Lifeline on 13 11 14 or go to your nearest health service.